DELIVERING FIRST CLASS SERVICE
Hotel Receptionist
The Petwood Hotel is a 53 room hotel set in the heart of the Lincolnshire countryside. With a history stretching back to the early 1900s, it is a building steeped in history from the Victorian great and the good to the men and women of the Royal Air Force. We are always looking for hard working and flexible people to join our passionate and dedicated team to deliver a first class experience to our guests and visitors.
Hotel Receptionist
We are now looking to recruit a Hotel receptionist to join our team. This role will involve shift work on a rota basis including weekends and bank holidays. Shifts run between 7am to 3pm and 3pm to 11pm.
The position is a part time one with the scope to increase to full time in due course and you will report to the Reservations Manager.
General duties will include:
- Checking guests in and out of the Hotel
- Welcoming visitors to the Hotel
- Directing guests to all areas of the hotel
- On shift banking procedures
- Daily cash banking procedures
- Professional use of the telephone and emails both internal and external
- Completing reservation admin – making, amending and cancelling reservations
- Up-selling where possible to maximise room occupancy and use of hotel services/facilities
- Closely liaising with all hotel departments
- Knowledge of the hotel and surrounding area that can be offered to guests as and when required
The ideal candidate for this role will have:
- Experience of providing excellent customer service within a hospitality setting
- Experience with Rezlynx an advantage but not essential as training will be given
- The confidence and initiative to work alone on shift
- Organisational skills
- A clean and tidy appearance
- A courteous and welcoming demeanour
- Good timekeeping skills
- Excellent communication skills
Due to the location of the hotel your own transport is essential.
If you feel you are the person we are looking for to join our family team, please email a copy of your CV and covering letter using the link below to our Reservations Manager Jackie Baker.
Classic Single Room
Comfortable and homely, our classic single rooms are decorated in keeping with the warmth and authenticity of the property. All are spacious and well furnished, with generous-sized beds and all modern comforts as standard.
Room Facilities
- En suite bathroom with luxury toiletries from The White Company
- Hospitality tray with tea, herbal teas, coffee, drinking chocolate, water and biscuits
- Ironing board and iron
- Complimentary Wi-Fi
- Television
- Hairdryer
- Fan
- USB phone charging sockets
Classic Double / Twin Room
Comfortable and homely, our classic double / twin rooms are decorated in keeping with the warmth and authenticity of the property. All are spacious and well furnished, with generous-sized beds and all modern comforts as standard.
Room Facilities
- En suite bathroom with luxury toiletries from The White Company
- Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
- Ironing board and iron
- Complimentary Wi-Fi
- Television
- Hairdryer
- Fan
- USB phone charging sockets
Executive Double Room
Our executive rooms offer added luxury for guests looking for added space and comfort. Each room is unique, with one or more special features including garden views, superking sized beds and additional seating areas some with sofas. They also come with upgraded toiletries from the exclusive Penhaligon's brand.
Executive double
Room Facilities
- En-suite bathroom with luxury toiletries from Penhaligons
- Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
- Ironing board and iron
- Complimentary Wi-Fi
- Television
- Hairdryer
- Fan
- USB phone charging sockets
Executive Twin Room
Our executive twin rooms offer added luxury for guests looking for added space and comfort. Each room is unique, with one or more special features including garden views, superking sized beds and additional seating areas some with sofas. They also come with upgraded toiletries from the exclusive Penhaligon's brand.
Room Facilities
- En-suite bathroom with luxury toiletries from Penhaligons
- Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
- Ironing board and iron
- Complimentary Wi-Fi
- Television
- Hairdryer
- Fan
- USB phone charging sockets
Four Poster Room
These rooms add a wonderful extra decadence to any stay at the hotel. Boasting classic four poster beds and furnishings in keeping with the property’s Edwardian era character, these generously proportioned rooms offer spectacular views over the grounds. While full of romance and historic ambience, modern touches include flat screen LCD televisions and upgraded toiletries from the exclusive Penhaligon's brand. To book, please contact our Reservations Team on 01526 352411.
Four Poster room
Room Facilities
- En-suite bathroom with luxury toiletries from Penhaligons
- Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
- Ironing board and iron
- Complimentary Wi-Fi
- Television
- Hairdryer
- Fan
- USB phone charging sockets
The Weigall Suite
Named after the founding family of Petwood, the Weigall Suite offers two-storey accommodation with a comfortable sitting room overlooking the gardens. Set in the eaves, these quarters possess an added luxury, epitomising the style and character of the property. Please note that this suite does not have a four poster bed but a downstairs lounge and bathroom with integral stairs up to the bedroom. To book, please contact our Reservations Team on 01526 352411.
Double executive room
Room Facilities
- En-suite bathroom with luxury toiletries from Penhaligons
- Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
- Ironing board and iron
- Complimentary Wi-Fi
- Television
- Hairdryer
- Fan
- USB phone charging sockets
