+44 (0)1526 352411
reception@petwood.co.uk
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DELIVERING FIRST CLASS SERVICE

Hotel Receptionist

The Petwood Hotel is a 53 room hotel set in the heart of the Lincolnshire countryside. With a history stretching back to the early 1900s, it is a building steeped in history from the Victorian great and the good to the men and women of the Royal Air Force. We are always looking for hard working and flexible people to join our passionate and dedicated team to deliver a first class experience to our guests and visitors.

Hotel Receptionist

We are now looking to recruit a Hotel receptionist to join our team. This role will involve shift work on a rota basis including weekends and bank holidays. Shifts run between 7am to 3pm and 3pm to 11pm.

The position is a part time one with the scope to increase to full time in due course and you will report to the Reservations Manager.  

General duties will include:

  • Checking guests in and out of the Hotel
  • Welcoming visitors to the Hotel
  • Directing guests to all areas of the hotel
  • On shift banking procedures
  • Daily cash banking procedures
  • Professional use of the telephone and emails both internal and external
  • Completing reservation admin – making, amending and cancelling reservations
  • Up-selling where possible to maximise room occupancy and use of hotel services/facilities
  • Closely liaising with all hotel departments
  • Knowledge of the hotel and surrounding area that can be offered to guests as and when required

The ideal candidate for this role will have:

  • Experience of providing excellent customer service within a hospitality setting
  • Experience with Rezlynx an advantage but not essential as training will be given
  • The confidence and initiative to work alone on shift
  • Organisational skills
  • A clean and tidy appearance
  • A courteous and welcoming demeanour
  • Good timekeeping skills
  • Excellent communication skills

 

Due to the location of the hotel your own transport is essential.
If you feel you are the person we are looking for to join our family team, please email a copy of your CV and covering letter using the link below to our Reservations Manager Jackie Baker.

Apply today

Back to vacancies page

  • Details
  • Facilities

Classic Single Room

Comfortable and homely, our classic single rooms are decorated in keeping with the warmth and authenticity of the property. All are spacious and well furnished, with generous-sized beds and all modern comforts as standard.

 

Room Facilities

  • En suite bathroom with luxury toiletries from The White Company
  • Hospitality tray with tea, herbal teas, coffee, drinking chocolate, water and biscuits
  • Ironing board and iron
  • Complimentary Wi-Fi
  • Television
  • Hairdryer
  • Fan 
  • USB phone charging sockets
  • Details
  • Facilities

Classic Double / Twin Room

Comfortable and homely, our classic double / twin rooms are decorated in keeping with the warmth and authenticity of the property. All are spacious and well furnished, with generous-sized beds and all modern comforts as standard.

 

Room Facilities

  • En suite bathroom with luxury toiletries from The White Company
  • Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
  • Ironing board and iron
  • Complimentary Wi-Fi
  • Television
  • Hairdryer
  • Fan
  • USB phone charging sockets
  • Details
  • Facilities

Executive Double Room

Our executive rooms offer added luxury for guests looking for added space and comfort. Each room is unique, with one or more special features including garden views, superking sized beds and additional seating areas some with sofas. They also come with upgraded toiletries from the exclusive Penhaligon's brand.

Executive double

Room Facilities

  • En-suite bathroom with luxury toiletries from Penhaligons
  • Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
  • Ironing board and iron
  • Complimentary Wi-Fi
  • Television
  • Hairdryer
  • Fan
  • USB phone charging sockets
  • Details
  • Facilities

Executive Twin Room

Our executive twin rooms offer added luxury for guests looking for added space and comfort. Each room is unique, with one or more special features including garden views, superking sized beds and additional seating areas some with sofas. They also come with upgraded toiletries from the exclusive Penhaligon's brand.

Room Facilities

  • En-suite bathroom with luxury toiletries from Penhaligons
  • Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
  • Ironing board and iron
  • Complimentary Wi-Fi
  • Television
  • Hairdryer
  • Fan
  • USB phone charging sockets
  • Details
  • Facilities

Four Poster Room

These rooms add a wonderful extra decadence to any stay at the hotel. Boasting classic four poster beds and furnishings in keeping with the property’s Edwardian era character, these generously proportioned rooms offer spectacular views over the grounds. While full of romance and historic ambience, modern touches include flat screen LCD televisions and upgraded toiletries from the exclusive Penhaligon's brand. To book, please contact our Reservations Team on 01526 352411.

Four Poster room

Room Facilities

  • En-suite bathroom with luxury toiletries from Penhaligons
  • Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
  • Ironing board and iron
  • Complimentary Wi-Fi
  • Television
  • Hairdryer
  • Fan
  • USB phone charging sockets
  • Details
  • Facilities

The Weigall Suite

Named after the founding family of Petwood, the Weigall Suite offers two-storey accommodation with a comfortable sitting room overlooking the gardens. Set in the eaves, these quarters possess an added luxury, epitomising the style and character of the property. Please note that this suite does not have a four poster bed but a downstairs lounge and bathroom with integral stairs up to the bedroom. To book, please contact our Reservations Team on 01526 352411.

Double executive room

Room Facilities

  • En-suite bathroom with luxury toiletries from Penhaligons
  • Hospitality tray with tea, herbal tea, coffee, drinking chocolate, water and biscuits
  • Ironing board and iron
  • Complimentary Wi-Fi
  • Television
  • Hairdryer
  • Fan
  • USB phone charging sockets
Enterprising Women Awards 2019
Petwood Visit England Silver Award
Visit England Breakfast Award
Visit Britain Good To Go
Visit Lincoln Corporate Partner
Tourism Excellence Awards
Family Business Awards
Best Loved Hotel
UKHA
Visit Lincoln
Recommended on TripAdvisor
AA Rosette 2019
TripAdvisor
G Wedding Logo
TripAdvisor Travellers Choice Awards 2020
Talking points
💕 Petwood takeaway afternoon tea is back for Valentine’s weekend 💕 Pre-orders only, see https://t.co/buzrljlVei for… https://t.co/8LF8KzIsHa
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We look forward to welcoming you on your next UK golf break 🏌️⛳️ For rates and booking availability please email 📧… https://t.co/CIJHiVgYUi
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@HollowellSG It will be lovely to welcome you again, Sarah. The rhododendrons always make for a lovely visit 🌸💕
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Congratulations Sainty! https://t.co/HFv1GQetBp
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Petwood Hotel Ltd, Stixwould Road, Woodhall Spa, Lincolnshire, LN10 6QG. Registered in England & Wales No 3258579
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Petwood Hotel Logo

 Takeaway Afternoon Tea is back for Valentine's weekend!

Please see here for more details.

If you wish to redeem a gift voucher for this service please email us at reception@petwood.co.uk.

Thank you for supporting us and we look forward to extending a warm welcome to you again very soon.